Payment Policy
At Amora-Frankfurt, we offer secure and convenient payment methods for your order. All available payment options will be displayed at checkout before you complete your purchase.
Accepted Payment Methods
We use Shopify Payments for secure payment processing. Depending on your country, device, and availability, the following payment methods may be offered:
Credit and Debit Cards: Visa, Mastercard, American Express, and other supported card providers.
Digital Wallets: Shop Pay, Apple Pay, and Google Pay.
Klarna: Depending on availability, Klarna payment options may be displayed at checkout.
Currencies
Our online shop supports the following currencies depending on the target market:
Germany: EUR / Euro
United Kingdom: GBP / British Pound
United States: USD / US Dollar
The final currency, prices, taxes, shipping costs, and total costs will be displayed at checkout before you confirm your order.
Secure Payment Processing
Your payment will be processed securely via Shopify Payments or the selected payment service provider. We do not store full credit card details on our own systems.
Payment information is processed encrypted to ensure a secure and reliable transaction.
Payment Authorization
By submitting your order, you confirm that you are authorized to use the chosen payment method and that the payment information provided is correct.
Your order will only be processed after the payment has been successfully authorized or confirmed.
Failed or Declined Payments
If a payment fails or is declined by your payment provider, the order cannot be completed or processed.
In this case, please check your payment details, use an alternative payment method, or contact your bank or payment provider.
Klarna Payments
If you select Klarna as your payment method, Klarna's terms and conditions also apply. Klarna may perform a credit check and independently decide on the availability of certain payment options.
Questions regarding Klarna payments, payment deadlines, or installment payments should be directed to Klarna.
Refunds
Approved refunds will be credited back to the original payment method used for the order.
After receiving and inspecting your return, we will process approved refunds within 5 business days. Depending on your bank, card provider, or payment service provider, it may take additional time for the refund to appear in your account.
Order Security
To protect our customers and our shop, we reserve the right to review, reject, or cancel orders if there is suspicion of fraud, unauthorized use of a payment method, or unusual payment activity.
Contact
If you have any questions regarding payments, invoices, or your order, please contact us:
Amora-Frankfurt
Große Eschenheimer Str. 7
60313 Frankfurt am Main
Deutschland
Email: contact@amorafrankfurt.com
Phone: +49 69 281570